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Privacy Policy
DiscoveryJourney is committed to
protecting your privacy. We use the
information we collect about you to
process orders and to personalize your
experience at our website. This privacy
statement explains how we gather
information and how we protect your
privacy.
Your Consent
By using our website, you consent to the
collection and use of this information
by DiscoveryJourney.
The Information That DiscoveryJourney
Collects
Ordering Online. When you order, we
need to know your name, email address,
mailing address, credit card number and
expiration date. This allows us to
process and fulfill your order and to
notify you of your order status.
Promotions, Online Surveys &
Announcements. If you decide to
participate in an online survey,
subscribe to an email list, enter a
contest or use one of our other
promotional features, we may ask for
your name, address, email address and
other pertinent information to
administer the contest, tabulate survey
results or add you to subscriber lists.
Cookies. We may use "cookies" to
help us process your order and to
customize information that we may
present to you. A cookie is a small text
file that does not personally identify
users, although it does identify a
user's computer. Cookies do not pose a
threat to your computer, and they do not
contain viruses. Most Web browsers
automatically accept cookies, but you
can change this feature in your browser.
Browsing. DiscoveryJourney gathers navigational information about where you go on our Web site. This information allows us to see which areas are most visited. This helps us improve the quality of visitors' online shopping experiences by recognizing and delivering more of the features, services and products our visitors prefer. Additional non-personally identifiable information (i.e. browser version
and IP address) may be collected which will provide information regarding your use of our Web site (such as the time of your last visit to a page on our site).
How DiscoveryJourney Protects Your
Information
When you place an order, we use a secure
server to protect your sensitive
information. The secure server software
encrypts all information you input
before it is sent to us. Your
information is used only to process and
send orders, bill credit cards and to
contact you when necessary. Your
credit card information is stored in our
secure database for only the length of
time required to facilitate a return
authorization. Your credit card is
encrypted when it is stored in the
database.
How We Use Information You Supply In
Online Order Forms and Registration
DiscoveryJourney does not sell or rent
customer lists.
Of course, DiscoveryJourney may disclose
personal information if legally required
to do so or if necessary to comply with
legal process served on
DiscoveryJourney, to protect
DiscoveryJourney's rights or property or
to take emergency action to protect the
personal safety of users of the
DiscoveryJourney website or the public.
Links To Other Sites
The DiscoveryJourney website includes
links to other sites we think you might
be interested in. DiscoveryJourney is
not responsible for the privacy
practices or the content of such sites.
Be aware of where you are at all times!
Removing Your Information
If you give DiscoveryJourney your
contact information over this website,
and you wish to have your name removed
from DiscoveryJourney’s database, please
send us an email to
guides@discoveryjourney.com, and we
will remove your name.
Changes To Our Privacy Policy
If we change our privacy policy, we will
post the changes on this page.
Contacting Us
DiscoveryJourney welcomes your questions
and comments about privacy. You can
reach us in any of the following ways:
Email:
guides@discoveryjourney.com
Regular mail: P. O. Box 3326, Mesquite
NV, 89027
Phone: 512.809.2983
Credit
Card Guarantee
DiscoveryJourney wants to make shopping
online a convenient and safe experience.
Here's our Credit Card Guarantee:
Our computer system safeguards all
payment information that you transmit to
us while using our site. This includes
your user name, password and credit card
number and expiration date. We convert
your personal information into code that
is securely transmitted over the
Internet.
If someone fraudulently uses your credit
card information as a result of your
making an online purchase from
DiscoveryJourney, you must notify your
credit card provider in accordance with
its rules and procedures. If you do so,
and your credit card provider holds you
liable for unauthorized charges, we'll
reimburse you for the liability up to
$50, the limit of your liability under
federal law.
Billing Policy
We offer billing via credit card or debit card charge only.
Membership subscription fees must be paid prior to full site and Treasure Map Newsletter access.
Your billing cycle begins on the day that you register for your membership, and is due on that day each month thereafter for monthly subscriptions or each year thereafter for annual subscriptions.
DiscoveryJourney attempts to automatically charge credit card on file for the subscription period.
To cancel your account, you must contact DiscoveryJourney via phone or email with your request. To ensure that you are not billed for another month of service, you must cancel your account before your billing cycle due date.
Cancellation and Refund Policy
We don't want you to have an experience
from DiscoveryJourney that isn't
completely satisfactory. You may
cancel your membership at any time
during the first 30 days of an annual
subscription and at any time during a
monthly subscription and we will gladly
refund your current (most recently paid)
subscription fee. If you should
wish to cancel, send notice to us at
guides@discoveryjourney.com. Enclose
a note telling us:
·
Why you're asking for a
refund.
·
An email address, fax or
phone number so we can contact you if we
have questions.
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